Property Management Blog

Aborn Powers to the Rescue! Our Top Service Calls of 2016

Brittany Kenyon - Tuesday, January 31, 2017

Here at Aborn Powers we try to make our tenants lives as easy as possible. We value our tenants and keep our lines of communication open at all times. Yes, whenever.

Since our lines of communication are always open—even on days where mother nature or neighbors are out of your control—we get a lot of valid requests. We’ve compiled some of our most useful and favorite service calls/requests from 2016 for your reading pleasure.

We think you’ll like them, and find them useful if they happen to you!

1. “There is an enormous amount of water falling from the sky. Our garage is starting to flood! Help!”

Service call: Flooding in garage

What to do: Obtain sandbags available at nearby fire stations. If emergency, remove items prone to water damage.

What NOT to do: Pull out the canoe and have the kids wait for the fun to begin.

Prevention tip: Monitor weather ahead of time so that you know when the heaviest storms are coming. Find out if you’re in a flood zone!

2. “The roof of our home is leaking! Please help us fix this before our home fills up with water completely!”

Service call: Roof leak

What to do: Submit an urgent maintenance request through tenant portal in Appfolio.

What NOT to do: Start digging a hole in your den to make room for the indoor swimming pool.

Prevention tip: Report signs of leakage ASAP to ensure leaks don’t get worse.

3. “Our washer and dryer have stopped working, and I need my favorite pants dried before work tomorrow. Please help!”

Service call: Washer and/or dryer not working

Here’s what to do: Submit maintenance request through tenant portal in Appfolio.

What NOT to do: Take this as an excuse to go on a shopping spree.

Prevention tip: Make sure not to overload washer. It will cause it to become out of balance.

4. “Our neighbors are treating our yard like a dumpster. Can you please help us in telling them to stop throwing trash in the landscaping? Thank you!”

Service call: Neighbors throwing trash in the landscaping

Here’s what to do: Report to property manager.

What NOT to do: Throw more trash into your neighbor’s yard to show them who’s in charge.

Prevention tip: Continue to show respect to your landscaping in hopes of encouraging other tenants to want to take better care of their space.

5. “Many branches are falling from the trees in our yard and we’re worried one might fall on our dog. We need help!”

Service call: Trim branches falling from trees

Here’s what to do: Submit an urgent maintenance request through tenant portal in Appfolio.

What NOT to do: Train your dog to be afraid of branches; that way he’ll avoid them.

Prevention tip: There’s not a ton you can do to change the tree’s mind when their limbs are ready to break. Start by looking for suspect branches.

6. “We think a squirrel is running around in our ducting vents. We get the squirrels just want to find a warm area when it’s cold, but vents are not the right area! Can you send someone to remove the squirrel please?”

Service call: Squirrels running around in the ducting vents

Here’s what to do: Submit maintenance request through tenant portal in Appfolio.

What NOT to do: Accept your new fluffy-tailed overlords.

Prevention tip: Similar to the trees, squirrels are going to be squirrels. There’s not much you can do to prevent rodents from entering, but you should remove them as soon as you know about it.

7. “It’s February 1st and rent is due. I forgot my password and need assistance getting in. Can you help me log in?”

Service call: Paying rent online and forgot login email/password

Here’s what to do: Submit a request to Appfolio support for assistance.

What NOT to do: Throw your computer out the window to teach it a lesson.

Prevention tip: The password conundrum is one we all face on a daily basis. The only preventative measure here is choosing a password you’ll remember, or using a password manager, such as LastPass.

Our goal is to operate behind the scenes, keeping disruptions to a minimum and making you feel truly as if your rental was your own, well-maintained and comfortable. But remember, we’re always there for you, whenever you need anything!

If reading this blog made you realize you actually have a maintenance request yourself, please let us know! The sooner the better.

Want to become one of our awesome tenants? Check out our available properties page—We love helping people find their perfect space.

El Dorado Hills Brewing Company

Brittany Kenyon - Wednesday, January 18, 2017

Aborn Powers is excited to introduce EDH Brewing Company located at 875 Embarcadero Drive in El Dorado Hills, CA. EDH Brewing Company is a family-owned brewery ran by Dennis and Anessa Dovala. They take pride in offering an excellent dining experience using a menu that’s created using as much locally sourced produce and sustainable ingredients as possible!

How did you get the background and skills necessary to run this type of business?

Dennis, the brew master, had been home brewing for 25 years. Dennis & Anessa dealt in the customer service industries for years. Anessa has a degree in communications & marketing.

What service(s) or product(s) do you offer/manufacture?

We manufacture great craft beer. Specializing in English & German Ales, we also do a variety of IPA’s.  We sell it in local supermarkets & restaurants. Out of our tasting room, we offer a small variety of pub foods & local wines. We also offer sodas & sometimes make our own root beer.

How long have you been in business and how long have you been at your current location?

We have been in business & at our current location since September 2015.

What is unique about your business?

We do not offer overly hoppy beer. All of our beers are well balanced. Our tasting room offers affordable & delicious foods.  Both appetizers & meals are offered. We are family friendly. We have games for all ages.  Dogs are allowed on our patio & offered a dog treat. Our fresh popcorn & bottled water is complimentary for paying customers.

Why do your customers select you over your competitors?

Comfortable atmosphere, friendly staff & well-balanced beers are just a few reasons. Plus we offer a larger space where families can grab a bite to eat or just hang out & play games.

How do you hope to grow your business?

We hope to grow the business by introducing more people in the community to our tasty, fresh craft beers & our delicious food.

How many employees do you currently have?

Right now, we have 2 employees, but we hope to have more in the future.

Find Us

3161 Cameron Park Dr., Suite 205
Cameron Park, CA 95682‎

Phone: 530-676-6760
Phone: 916-638-2611
Fax: 530-677-3528
Email: info@abornpowers.com

Need More Info?

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